Payment Policy

Accepted payment methods

• Credit card
• Bank transfer / ACH

Processing fees

Credit card payments may include a processing fee. Bank transfer and ACH payments do not carry the same payment processing charge, so ACH is the lower-cost option if you'd prefer to avoid the fee.

How you'll be billed

Payments are made through emailed invoices. Your invoice arrives at the email address on your account and includes a payment link. Recurring weekly pool service is billed monthly.

Repairs and one-time services

Equipment repairs, green-to-clean recoveries, pool start ups, and post construction cleanings are quoted before work begins and invoiced separately from recurring service.

Outstanding balances

Accounts with outstanding balances may have service paused until the balance is resolved. If a payment problem comes up, contact us — we'd much rather talk about it than surprise you by skipping a visit.

Cancellation and final invoices

If you cancel service, charges applicable during the 30-day notice period and any outstanding balance remain due. See our cancellation policy.

Billing questions

Email info@piranhapoolcare.com or call (813) 699-2121 during business hours and we'll walk through your invoice with you.