Privacy Policy

Information we may collect

• Name
• Phone number
• Email address
• Property address
• Service request information
• Pool information, such as pool type, size, equipment, and condition
• Referral information, including the name and contact details of a person you refer
• Website usage information
• Cookies and analytics information

How we use information

• Preparing and delivering quotes
• Scheduling service
• Customer communication, including service reports and equipment alerts
• Service delivery
• Customer support
• Referral program processing
• Website improvement
• Analytics and understanding how our website is used
• Legal and regulatory compliance

How we contact you

When you submit a form on this website, you agree that Piranha Pool Care may contact you by phone, text message, or email about your pool service request. We use your contact information to respond to your inquiry, quote your service, schedule work, and send service-related updates such as visit reports and equipment notices.

We do not sell personal information

Piranha Pool Care does not sell your personal information.

Service providers

Trusted service providers may process information on our behalf when it is necessary to operate our business — for example, website hosting, email delivery, scheduling and invoicing systems, and website analytics. These providers may only use the information to perform services for us.

Cookies and analytics

This website may use cookies and analytics tools to understand how visitors use our pages, which pages generate quote requests, and how our site performs. Most browsers allow you to block or delete cookies through their settings. Blocking cookies may affect how parts of the site work.

Referral information

If you refer a friend through our referral program, we collect their name and contact details from you so we can reach out to them. Please only submit a referral for someone who is comfortable being contacted by us.

Information security

We take reasonable steps to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's information

Our website and services are intended for adults arranging residential pool service. We do not knowingly collect information from children.

Your choices

You may contact us to ask about the information we hold about you, request corrections, or ask us to stop contacting you for marketing purposes. Use the phone number or email address below.

Changes to this policy

We may update this policy as our business or the tools we use change. The current version is always posted on this page.